Candid Care

Addressing Clinical Loss Trends

In this episode of Candid Care, M3’s Sara Kekula and Talia Pletcher discuss clinical loss trends with Lauren Davis, CEO of David Clinical Consulting, to unpack the evolving trends in assisted living and skilled care.
From rising patient acuity to the spike in wound care citations, this episode tackles the real-world challenges providers face today. You’ll discover risk strategies, staffing solutions, and even emerging technologies that are reshaping care delivery. Whether you're looking to improve patient outcomes or streamline your risk management processes, this conversation is packed with expert advice to help you navigate the changes ahead.
Don’t miss out on the practical tips and game-changing strategies that will help future-proof your organization.
 
Please be advised this podcast and the recommendations throughout are not intended as legal advice and should not be used as or relied upon as legal advice. This podcast is for general informational purposes only.

Preparing for a Cybersecurity Incident

Dive into the latest episode of Candid Care, where we tackle the pressing issues of cybersecurity in healthcare with a fresh perspective. Join M3's Sara Kekula and Talia Pletcher as they sit down with Sarah Sargent, an attorney specializing in Data Privacy, Cybersecurity, and Technology at Godfrey & Kahn, to explore why no healthcare organization is immune to cyber threats.
From the rise of ransomware to the importance of an airtight incident response plan, this episode is packed with actionable insights to help you stay ahead of the curve. Tune in to learn how to prepare, protect, and future-proof your organization against the evolving landscape of cyber risks. Don’t miss out on the key strategies that could be your game-changer!

Investigation Complexities and How to Prepare

Following M3’s 11th annual Risk and Quality Summit, this episode of Candid Care features hosts Sara Kekula and Talia Pletcher speaking with Ellison Hitt and Pat Sullivan of Siesennop and Sullivan at Law to discuss the complexities of handling investigations involving police and regulatory bodies.
They dive into the ins and outs of dealing with police and regulatory investigations, sharing their insights on the latest trends and the importance of making a great first impression. You’ll hear about strategies for managing these high-pressure situations, from training staff and escalating reports to crafting a positive narrative right from the start. Don’t miss out on these essential tips for navigating the tricky space between healthcare and law enforcement and learn how to strengthen your practice’s resilience.

S1-Ep9: Cybersecurity Strategies Tailored for Senior Living and Social Services Settings

This episode of the Candid Care podcast emphasizes the significance of addressing cyber exposure within the senior living and social services industry. Our guest Matt Thomson, the director of cyber liability at M3, delves into the distinct cyber threats confronting your organization.
Matt leads us through an exploration of the industry's vulnerabilities, ranging from electronic health records to the sophisticated sensors and monitoring systems crucial for delivering high-quality care. Tune in to discover proactive strategies for fortifying your operations and enhancing resilience in the face of cyber incidents.
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Please Note: This podcast and the recommendations throughout are not intended as legal advice and should not be used as or relied upon as legal advice. This podcast is for general informational purposes only.
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Candid Care is hosted by Sara Kekula & Marleah Keuler Grahek and produced by M3 Insurance.

S1-Ep8: Technology for Senior Living & Social Services with Justin Smith of Direct Supply

In this episode of the Candid Care podcast, we explore how technology can help the senior living and social services industry solve for issues like labor shortages and rising costs. Our guest Justin Smith, the senior manager of the innovation and technology group at the Direct Supply Innovation and Technology Center, shares some of latest technology options available to senior living and social services organizations.
Justin guides us through the rapidly progressing world of tech as it pertains to long-term care providers, and talks through change management and successful implementation practices. Tune in to ensure your facility is keeping pace with the future of your industry.
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Please Note: This podcast and the recommendations throughout are not intended as legal advice and should not be used as or relied upon as legal advice. This podcast is for general informational purposes only.
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Candid Care is hosted by Sara Kekula & Marleah Keuler Grahek and produced by M3 Insurance.

S1-E7: Hiring Foreign Workers with Bob Simandl of von Briesen & Roper

In this episode of the Candid Care podcast, we address the pressing issue of workforce shortages in the senior living and social services industry. Our guest Bob Simandl, a shareholder and chair of the labor and employment section at von Briesen & Roper, shares how to approach recruiting foreign workers and caregivers.
Bob guides us through considerations when attracting international talent to the U.S. workforce and emphasizes the potential benefits of outsourcing certain tasks. Discover how to navigate the legal aspects of recruiting foreign workers, and explore the possibilities of expanding your workforce while ensuring compliance with U.S. laws.
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Please Note: This podcast and the recommendations throughout are not intended as legal advice and should not be used as or relied upon as legal advice. This podcast is for general informational purposes only.
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Candid Care is hosted by Sara Kekula & Marleah Keuler Grahek and produced by M3 Insurance.

S1-E6: 10th Annual Healthcare Defense Symposium Recap: Senior Living & Social Services

In this episode of the Candid Care podcast, we share exclusive insights from M3 Insurance’s recent Healthcare Defense Symposium. This symposium brought together healthcare providers, attorneys, and insurance carriers, all with a shared mission to exchange experiences and knowledge aimed at strengthening defense strategies for senior living and social services providers.
M3 host Marleah Keuler Grahek is joined by special guests Crystal Miller from Frontida Assisted Living and Emily Koch from Illuminus as they collectively share a recap and key themes from the day. These include the current landscape of liability claims within the senior living and social services space, provider’s perspective on claims, the latest trends in litigation as presented by defense attorneys, and the role of ESG.
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Please Note: This podcast and the recommendations throughout are not intended as legal advice and should not be used as or relied upon as legal advice. This podcast is for general informational purposes only.
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Candid Care is hosted by Sara Kekula & Marleah Keuler Grahek and produced by M3 Insurance.
 

S1-E5: Unpacking Employment Arbitration Agreements in the Long Term Care Industry

In this insightful episode of the Candid Care Podcast, attorney Tom O’Day from Husch Blackwell takes a seat with your host Marleah Keuler Grahek to discuss employment arbitration agreements. Tune in to explore the connection between the surge in employment-based lawsuits and the prevalence of arbitration agreements in the workplace.
Tom O’Day guides us through the maze of potential advantages and disadvantages associated with arbitration agreements. Whether you’re a leader or HR professional in the long term care industry, or simply curious about the ever-evolving landscape of employment law, this episode is a must-listen!
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Please Note: This podcast and the recommendations throughout are not intended as legal advice and should not be used as or relied upon as legal advice. This podcast is for general informational purposes only.
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Candid Care is hosted by Sara Kekula & Marleah Keuler Grahek and produced by M3 Insurance.

S1-E4: Navigating Workforce Challenges and Purpose-Driven Growth in Senior Living & Social Services

In this episode of the Candid Care Podcast, M3 CEO Mike Victorson joins hosts Sara Kekula and Marleah Keuler Grahek for a thought-provoking conversation diving into the critical workforce challenges facing the long term care industry.
Victorson highlights the significance of instilling middle management in small teams to drive big results. He also discusses the importance of teaching soft skills to management teams and why prioritizing purpose can impact organizational growth.
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Please Note: This podcast and the recommendations throughout are not intended as legal advice and should not be used as or relied upon as legal advice. This podcast is for general informational purposes only.
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Candid Care is hosted by Sara Kekula & Marleah Keuler Grahek and produced by M3 Insurance.

S1-E3: DEI: Empowering Diversity, Fostering Belonging in Senior Living & Social Services

In this episode of the Candid Care Podcast, Tenecia Waddell-Pyle, the esteemed Director of Diversity, Equity, & Inclusion (DEI) at MyPath, joins hosts Sara Kekula and Marleah Keuler Grahek for an insightful conversation on DEI in the workplace.
Tenecia shares insights and offers practical advice on how organizations can take the first steps towards implementing DEI initiatives. Tune in to uncover the key aspects of building a workplace that values diversity, ensures equity, and promotes a culture of inclusivity.
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Please Note: This podcast and the recommendations throughout are not intended as legal advice and should not be used as or relied upon as legal advice. This podcast is for general informational purposes only.
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Candid Care is hosted by Sara Kekula & Marleah Keuler Grahek and produced by M3 Insurance.